Reference

Terms & Conditions For Your sr400 Account

These Terms & Conditions explain how your sr400 account, wallet activity and access to the lobby work in Indonesia.

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sr400 Terms & Conditions For Your sr400 Account
CONTACT ROUTES

Get Help With A Terms Question

A clear contact path helps when a rule affects your account or wallet status. Tell us which Terms & Conditions point you are checking, include the relevant account step and keep payment receipts available so our team can locate the matter without guesswork. The same approach applies whether you are checking access from Semarang or resolving a verification question after a QRIS attempt.

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Account access

For sign-in, phone verification or a paused account, contact account help with the email or phone linked to your sr400 profile. We use those details to match your request before discussing account-specific terms.

Wallet status

When DANA, OVO, GoPay or QRIS status is unclear, send the receipt reference, payment time and wallet name through the payment help path. We can then compare the receipt with the transaction record.

Policy changes

For a question about a revised clause, identify the heading and wording you read. Our support route can explain the operational meaning, tell you which account step is affected and record a request for clarification.

ACCOUNT SAFEGUARDS

How We Handle Data And Access

Terms & Conditions also describe the practical safeguards around your account. We use the details needed to provide access, check transactions and respond to requests, while your login credentials remain your responsibility.

Account details

We use your submitted account details for sign-in, phone verification, account support and transaction matching. Keep your phone number current so a requested access check can be completed against the correct profile.

Login security

Do not share your password or verification details. If you notice an unfamiliar sign-in, contact account help promptly and describe the device or session so access can be checked before further wallet activity.

Cookies

Cookies can preserve session settings and help the site operate across a phone and desktop browser. Your browser controls how they are stored, and changing them may require you to sign in again.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt helps us match a transaction. Keep the reference and time because they support status checks under these Terms & Conditions.

Retention

We retain account, transaction and contact records only for operational, security or legal purposes that apply to the record. A retention request should identify the account detail or transaction you mean.

Change requests

To request a correction or access-related change, contact us through the account help route using your linked contact details. We may verify ownership before changing or disclosing account records.

Terms & Conditions Questions Answered

The questions below focus on the clauses that matter when you open or use an sr400 account. Each answer points you toward the relevant account, payment, access or data step, so you can check the Terms & Conditions before continuing.

They set the rules for creating and using your account, phone verification, lobby access, wallet transactions, security checks, cookies, record retention and policy changes. They apply to the services displayed for your region, and access depends on local law.

We may request phone verification before account access or when a security check is needed. Use a current number linked to your profile and follow the displayed account step. If access pauses, contact account help with your linked details.

DANA and QRIS are payment options described in the transaction context, alongside OVO, GoPay, bank transfer and virtual account routes. Keep your receipt reference and payment time because a status check may require those details.

Yes. Contact us through the account help route, identify the data or record that needs correction and use the phone or email linked to your profile. We may verify account ownership before making or confirming a change.

Account, payment and support records may be retained for operational, security or legal needs. The period varies by record type and applicable requirements. A retention question should name the account detail, receipt or contact exchange involved.

We may revise the wording when an operational or legal change requires it. The current Terms & Conditions page is the version to check before using the account. For a specific clause, contact support with its heading and wording.

Use account help for sign-in or verification concerns and the payment help path for wallet status. Describe the step, device and receipt details where relevant. Access is available where local law permits, so regional eligibility remains part of the check.

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